Why Your Jobber Payout Isn’t Matching with A Deposit in the Bank Feed (And How to Fix It)

Jobber payouts not finding a matching deposit in the quickbooks bank feed is a common problem for local service businesses. Most of the time, this happens because some data related to the deposit is missing in QuickBooks, which prevents it from syncing to Quickbooks.

Here are a few things that could be missing:

• Missing payment

• Missing client

• Missing invoice

This typically happens when the necessary information didn’t sync properly from Jobber to QuickBooks. If you're running into sync errors, you can check out [this article] for some common reasons why syncing issues occur.

Understanding the Jobber Payout Breakdown

To help you troubleshoot, it’s important to understand the four main elements that make up a Jobber payout:

1. Income from jobs (invoices)

2. Payment processor fees (expenses)

3. Tips (journal entry)

4. Refunds

Jobber’s payout report gives you a detailed breakdown of how the payout is split, so you can easily see exactly what’s included in each payout.

How to Fix the Mismatch

If a payout isn’t finding a matching deposit in your QuickBooks bank feed, chances are it’s related to one of these four elements. You need to find which element is missing:

1. Search each part of the payout in QuickBooks.
   Look for a matching transaction with the same amount. It’s usually something simple like a missing client, invoice, payment, or tip.

2. Fix any missing information.
   Once you spot the missing piece, go ahead and update it in QuickBooks, then re-sync the payout. This should get everything lined up properly.

3. If it’s still not matching, keep searching.
   Sometimes the issue is with a different small detail. Keep checking the four elements, and soon you’ll find what’s causing the mismatch.

By following these steps, you should be able to track down and fix any missing information so your Jobber payouts find matching deposits in the bank feed.